Help center
Frequently asked questions about booking with FLEXY
Straight answers to common questions from small businesses comparing scheduling software.
Common questions
- What is the best appointment booking system for a small service business?
- Look for online booking, a branded client portal, staff calendars with conflict checks, reminders, and room to grow into classes or multiple staff. FLEXY.am combines these in one workspace instead of stitching together calendar links and spreadsheets.
- Can FLEXY.am handle group classes and recurring appointments?
- Yes. You can offer one-to-one services with recurring visits and run courses with scheduled sessions, rosters, and portal enrollments — common for studios, tutors, and hybrid service businesses.
- How do automated booking reminders work?
- Businesses can enable email reminders sent about 24 hours before a booked visit or class session. Clients can confirm attendance from the reminder email, which helps reduce no-shows.
- Is the customer booking flow mobile-friendly?
- Yes. The customer portal is designed for phone-first booking — clients browse services, choose staff, and complete reservations on mobile without a separate app.
- How does FLEXY.am help prevent double bookings?
- Availability checks run against staff working hours, time off, and existing appointments when clients book online or when your team moves visits on the calendar.
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