Key takeaways
- Define duration per service in your catalog.
- Add buffers between appointments when you need cleanup or travel time.
- Clients pick the service — duration follows automatically.
Why one-size slots fail
Generic 30-minute grids break for salons, clinics, and consultants who sell different session lengths. Customers book the wrong slot; staff lose trust in the calendar.
Duration in FLEXY
Each service carries its own duration (and optional buffer). Portal booking and staff calendars use those values for availability and display.